▷The Velvet Box is a recurring subscription service that delivers self-care and intimacy products to customers monthly. ▷By subscribing, you authorize us to charge your payment method on a recurring basis. ▷Subscription boxes may contain products from Bedroom Kandi and Kandi Koated, including skincare, cosmetics, and occasional adult intimacy items.

▷Subscriptions are billed on the same date each month as the date of your registration. ▷Payments are processed automatically, and you are responsible for ensuring your payment method is up to date. ▷If a payment fails, your subscription may be paused or canceled.

▷You may cancel your subscription at any time before the next billing cycle. ▷Cancellations must be made through your account settings or by contacting customer service (billing@bkbytaja.com). ▷Due to the nature of our products, we do not offer refunds or returns on subscription boxes once they have been processed. ▷In cases of damaged or missing items, please contact us within 7 days of delivery for assistance.

▷The Velvet Box ships within the U.S. only at this time. ▷Orders are processed and shipped through the Bedroom Kandi/Suki Home Parties warehouse. ▷Shipping times vary but typically take 5-7 business days after processing. ▷We are not responsible for delays due to carrier issues or incorrect shipping addresses provided by customers.

▷Items in The Velvet Box may vary based on availability. ▷You are not allowed to preselect or exchange any items that have been shipped to you. ▷We reserve the right to replace any item with another of equal or greater value if necessary.

▷Your personal information is used solely for order processing and customer support. ▷We do not share or sell customer information to third parties. ▷For more details, please review our Privacy Policy page https://www.bedroomkandi.com/bk-app-privacy-policy.

▷We are not responsible for any allergic reactions or sensitivities to the products included in The Velvet Box/Bedroom Kandi/Kandi Koated products. Always read product labels and conduct patch tests where necessary. ▷By purchasing, you agree to use the products at your own discretion and risk.

▷We reserve the right to update or modify these terms at any time. ▷Continued use of the service constitutes acceptance of the updated term

For any questions or concerns, please contact us at billing@bkbytaja.com.